📦 Return & Refund Policy

Last updated: [Insert Date]

Thank you for shopping with us! We hope you love your Soul Sisters purchase, but if something isn’t right, we’re here to help.

🔁 Returns & Exchanges

All of our products are made to order just for you, so we do not offer returns or exchanges due to sizing issues or buyer’s remorse. Please double-check your order before placing it and refer to size charts when applicable.

❌ We Do Not Accept Returns For:

• Incorrect size or style chosen by the customer
• Change of mind
• Sale items or promotional products

✅ Refunds & Replacements (For Damaged or Incorrect Items)

We will happily replace or refund your item if it arrives:

• Damaged
• Misprinted
• Incorrect (wrong item or design)

To process a refund or replacement, please contact us within 7 days of receiving your item. Include:

• Your order number
• A photo of the item showing the issue

We will work with our production partner to make it right as quickly as possible.

📧 Email: pam@thepambailey.com

🕒 Processing Time for Refunds

Approved refunds are processed back to your original payment method within 5–10 business days, depending on your bank or provider.

📦 Shipping Costs

Shipping costs are non-refundable unless the issue is due to a fulfillment error on our end.

📝 Final Notes:

Our goal is to ensure you are 100% satisfied with your experience. If you have any questions about a product or your order, don’t hesitate to reach out before placing your order.

Thank you for supporting small, faith-based business!